New Buyer Guide

• Q

  1. I don’t know this website well, how can I trust you?

  A

  MT Digital Industrial Co., Ltd. / www.mtutech.com has launched online business for almost 10 years who already has established customers over 168 countries and areas. We are the Golden lifelong member of Alibaba and Made-in-China, and the verified user of PayPal as well as approved by SGS certification. Know more about us from the following links: Shanghai Sign and Printing Equipment Expo from 2007 to 2015 Guangzhou Sign and Printing Equipment Expo from 2007 to 2014 Dubai Sign and Printing Equipment Expo 2013 Oman Motor Show Expo 2012
• Q

  2. How to pay? Can I use credit card?

  A

  You may use the following methods of payment: PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, and Telegraphic Transfer (T/T) payment. 

  For details, please refer to the following:

   a) PayPal online payment: https://www.paypal.com 

  b) PayPal directs payment/Our PayPal account: berry@mtutech.com 

  c) Credit card payment: Through PayPal gateway, some areas may be restricted 

  d) Bank transfer: From your bank to our bank as long as you have company bank account 

  e) Telegraphic Transfer 

  
  

  (T/T) payment:

  Bank Information(USD Account):

  （1） Beneficiary Name: MEITU DIGITAL INDUSTRY CO., LIMITED

  （2） Beneficiary Account Number : 5012 4172 3301

  （3） Beneficiary Bank: Oversea-Chinese Banking Corporation Ltd. (OCBC Bank)　

  （4） Beneficiary Bank Address: 65 Chulia Street OBCB Centre Singapore 049513

  （5） Beneficiary Bank Swift Code: OCBCSGSG

  
  

  
  

• Q

  3. Is it safe to pay online? Will it occur any security problems concerning my personal information?

  A

  PayPal, one of the faster and safer ways to pay and get paid online, has worldwide 113 million active accounts, and supports 190 markets and 25 currencies. As a result, PayPal enables global commerce. For details please check Paypal official website: https://www.paypal.com/webapps/mpp/paypal-safety-and-security
• Q

  4. Why did my PayPal payment fail?

  A

  The main reasons of failures and solutions: a) Confirm if your credit card requires verification: https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=10568&m=SRE b) Confirm if you have exceeded the limitation of maximum amount https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=11516&m=SRE c) Confirm if you have any other restrictions https://www.paypal.com/us/webapps/helpcenter/article/?articleID=94053&m=SRE
• Q

  5. How can I know if it is paid successfully?

  A

  We will send you a payment confirmation email upon receiving your payment
• Q

  6. How long can I receive the items?

  A

  Normally speaking, we will spend 1 or 2 days to prepare the order and if it requires longer time, we will inform you as soon as possible. The general shipping time will be 3 to 7 days by aircargo. Therefore, under normal situation, you will receive the items in 4 to 9 days.